Victory Cruise Lines
All Work

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Victory Cruise Lines

Role

Creative Director

Industry

Cruise / Hospitality

Scope

Brand · Website · Email · DAM

Victory Cruise Lines came to me as a blank page. No brand. No guidelines. No assets. Just a relaunched cruise line with big ambitions in the Great Lakes and Canadian market — and a tight deadline to build everything from scratch.

Over two years as Creative Director, I spearheaded the comprehensive relaunch: brand identity transformation, strategic market positioning, and the complete creative infrastructure to support marketing, sales, and guest communications from day one.

20%

Increase in customer engagement and bookings from email campaigns

0 → 1

Complete brand system built from zero for a startup cruise line

Responsibilities

Challenge + Solution

Challenge

A newly relaunched cruise line entering a competitive market with zero creative foundation. Brand identity, tone of voice, visual system, digital experience, email infrastructure, and sales tools all had to be built simultaneously — while the business was already operating under launch pressure.

Solution

I designed a new logo reflecting the brand's mission and values, paired with detailed brand guidelines for consistent application across all platforms. I directed the full website redesign, improving user experience and aligning every touchpoint with the new brand identity. Alongside the brand build, I developed and executed targeted email campaigns that delivered a 20% increase in customer engagement and bookings — proof the system was working from the start.

Selected Deliverables

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Results

20%

Increase in customer engagement and bookings from email campaigns

0 → 1

Complete brand system built from zero for a startup cruise line

Full

Scalable creative ecosystem supporting launch, advisor engagement, and guest communications

2 yrs

From strategic brief to full market launch as Creative Director

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